Privacy Policy

Last Updated: July 26, 2025

Our Commitment to You

Welcome to Relative Recall. Your privacy is fundamental to our mission. This policy explains in plain English how we collect, use, and protect your information when you use our service. Our goal is to be transparent and worthy of your trust.

Our Privacy Promise

We want to be crystal clear about what we will **never** do with your data:

  • No Advertising

    We will never use your personal information or memorial content for targeted advertising.

  • No AI Training

    We will never use your personal photos, stories, or voice recordings to train artificial intelligence models.

  • No Selling Data

    We will never sell your data to data brokers or any third parties. Period.

Information We Collect

To provide our service, we collect the following information:

  • Account Information: Your email address and a securely hashed password when you sign up.
  • Memorial Content: Any information you voluntarily provide for a memorial, such as names, dates, biographies, photos, and audio recordings.
  • Payment Information: When you make a one-time purchase, our payment processor (Stripe) collects the necessary payment information. We do not store your full credit card details on our servers.
  • Usage Data: We use Vercel Analytics to collect anonymized data about website traffic. This anonymized data helps us understand traffic patterns, improve our service, and protect the platform from malicious activity. This data contains no personal information.

How We Use Your Information

Your information is used solely to:

  • Operate and maintain the Relative Recall service.
  • Process your one-time payment.
  • Allow you to create, manage, and share memorials.
  • Communicate with you and provide customer support.
  • Protect the security of our platform and enforce our terms.

Your Control Over Your Data

You have control over your information:

  • Access and Update: You can review and update your memorial content at any time through your dashboard.
  • Account Deletion: You can request the permanent deletion of your account and all associated memorials by contacting us.

Data Retention

Your memorial content is kept for the lifetime of the service to ensure the legacy you create is lasting. If you choose to delete your account, we will permanently delete all your personal and memorial data from our active systems within a reasonable timeframe, retaining only what is strictly necessary for legal or accounting purposes.

Contact Us

If you have any questions about this Privacy Policy, please contact us. We're happy to help.

contact@monoculus.dev